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ALTA’s Title Insurance and Settlement Company Best Practices

ALTA created best practices to help members highlight policies and procedures the industry exercises to protect lenders and consumers, while ensuring a positive and compliant real estate settlement experience.

Title Insurance and Settlement Company Best Practices
Download the full document of ALTA's Best Practices.

Executive Summary
Download a summary of ALTA's Best Practices

Resources and Documents
Here you will find guidance material to aid implementation for each pillar of the Best Practices, including checklists, webinars and links to additional information.

Best Practices FAQs
These FAQs are designed to give you a better understanding of the Best Practices.

Get Started Today on the Best Practices Using Our Checklists
The checklists are a tool to help organize your efforts to meet the Best Practices.

Attend a Best Practice Presentation Near You
ALTA leadership, in conjunction with state land title associations, is hosting several presentations across the country.

Submit a Sample Policy for the Best Practices
ALTA asks members to submit sample policies, procedures and practices companies already have in place to help produce standard policies or guidelines for the industry.


News on Best Practices
June 20, 2013 Consumer Care: How to Enhance the Customer Experience
A process for receiving and addressing consumer complaints is important to ensure that any instances of poor service or non-compliance do not go undiscovered. Register for this webinar as Terrie Miller of H.B. Wilkinson Title Company and Alison Gareffa of Old Republic National Title Insurance Company discuss ways a title company can improve consumer care, share results of processes aimed at improving the customer experience, provide sample forms and discuss how to train employees.
June 20, 2013 OCC Says Cybersecurity Among Fastest-Growing Risk to Banks
The Office of the Comptroller of Currency’s Semiannual Risk Perspective cited put cybersecurity as the second biggest worry for bankers, right after struggles to maintain revenue.
June 20, 2013 Watch to Webinar Addressing Title Agent Professional Liability Insurance
Watch or download a recording of ALTA’s Title Topics latest webinar “Understanding the Pitfalls of Title Agent Professional Liability” as Jean-Claude Mazzola and Matthew Baron of Wilson Elser discuss the purpose of E&O coverage, features of the policy, types of errors that typically give rise to claims, specific claims scenarios and various “best practices” tips to help you manage risk and prevent losses for your business. Click here to watch the webinar or click here to download the recording.
June 20, 2013 Schedule of Upcoming Best Practice Presentations/Webinars
ALTA leadership, in conjunction with state land title associations, is hosting several presentations across the country, as well as providing webinars, to explain the Best Practices and provide information on what title professionals should be doing now to adopt pillars of the standards they may not be following.
June 20, 2013 Best Practices Frequently Asked Questions [PDF]
Have questions about ALTA's "Title Insurance and Settlement Company Best Practices?" Check out the FAQs document, which addresses some commonly asked questions.
June 13, 2013 Title Industry, Lenders Urged to Partner in Overcoming Regulatory Hurdles
Speaking during October Research’s National Settlement Services Summit on June 11 in Cleveland, the vice chairman of the Mortgage Bankers Association (MBA) addressed the many challenges title companies and mortgage lenders face due to new regulations required by the Dodd-Frank Act and encouraged all stakeholders to work together to develop solutions that support a vibrant housing system.
More Articles on Best Practices

Contact Government Affairs Staff

Steve Gottheim
ALTA's Legislative and Regulatory Counsel
sgottheim@alta.org
202-296-3671 Ext. 230



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American Land Title Association
1828 L Street, NW, Suite 705
Washington, DC 20036-5104
P. 202.296.3671 F. 202.223.5843
www.alta.org
service@alta.org
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