Technology Considerations You'll Need to
Be Successful in the CFPB Era
With the CFPB implementation dates fast approaching, the landscape of how Settlement Service Companies interact with Lenders will change. This session will outline specific technology milestones all settlement servicers should be thinking about and working on, including who/how the Closing Disclosure will be produced, security of NPI data, eSignature, QC & Closing Collaboration with the Lenders. Attendees will leave this session with a complete list of all the major technology initiatives they need to have completed to be competitive next August when the CFPB rules go into effect.
Larry Godec (CIO, First American Title Insurance Company) Rob Chapman (EVP/CIO, Old Republic National Title Insurance Company) Murshid Khan (CIO, Stewart Title Guaranty Company) John Crowley (CIO, Fidelity National Financial)
Don't Be a Claims Casualty:
Claims Avoidance for the Title Agent
The industry paid almost $830 million in claims in 2013; come listen to senior counsel representing both national and regional underwriters for tips on how to avoid this! Panelists will discuss the most prevalent national claims trends in raw numbers and dollar amounts. The session will also address fraud prevention and easily avoidable errors, including defective mortgage preparation, signing and notarization, and payoff errors, which can lead to major claims. Attendees will leave this session with tools to identify potential claims and simple solutions to help them avoid becoming a claims casualty!
Michele Green (VP, First American Title Insurance Company) Guy DeFrances (VP & General Counsel, Connecticut Attorneys Title Insurance Company) Mark Borst (VP, Stewart Title Guaranty Company)
Manage Your Brand and Connect with Clients Digitally
With the new ways of communication increasing each day, it is more important than ever to connect with consumers â€“ wherever they may be. This session will help you think through the process of understanding how consumers communicate concerns and feedback and how you can create a reputation management program for your business. Additionally, we will explore the precise methods to use to connect with potential clients digitally and discuss the best ways to maximize your time (and budget) on your social media strategy.
Wayne Stanley (Manager of Public Affairs, American Land Title Association) Krista Arce (Business Development Manager, Rizolv) Bill Risser (VP, Chicago Title Agency)