DataQuick Expands Property Research Suite
June 30, 2011
DataQuick, an independent provider of real estate information, analysis and solutions, has added to its Property Research suite. DataQuick PropertyFinder TOPS provides customer service teams for title companies, escrow services and other mortgage companies with quick, comprehensive, single-source access to property data and advanced management reporting. Housing sales took a 23.5 percent dive from December to January as they normally do. It will be up to mortgage professionals to turn the 2011 slow start into a year of recovery, and it is essential to maximize every lead. Using intuitive map and text-based search tools, PropertyFinder TOPS enables customer service representatives (CSRs) to respond to requests for presentation-quality property profiles, ownership history, sales comparables, demographic information, neighborhood analysis and valuation reports. “While there are signs of recovery in the housing market, companies cannot afford to mishandle a customer. In fact, they must exceed expectations in every interaction,” said John Walsh, president of DataQuick. “PropertyFinder TOPS was designed with these demands on a customer service department in mind. CSRs can now respond to requests quickly and accurately, while using fewer resources, resulting in time savings and improved business development.” DataQuick’s property reports can easily be viewed, exported, printed or e-mailed to key customers and prospects. By responding to incoming requests faster, CSRs increase customer satisfaction and ultimately the revenue delivered from specific customers. With PropertyFinder TOPS, customer service managers can also better understand how requests come in and are fulfilled for each customer. With this information analyzed, companies have a greater understanding of which customers and prospects are bringing them business. DataQuick’s FinderSuite of products also includes PropertyFinder 2G, DataQuick’s flagship property and ownership research tool. PropertyFinder 2G gives access to a nationwide database of detailed property and ownership information. Many title companies provide their customers with access to FinderSuite tools for research, marketing and analytical tools as a way to increase business.