As a business owner or manager, do you ever find yourself dealing with an employee whose bad attitude negatively affects your profitability? Are you concerned that a few bad attitudes will pull your entire team down?

This seminar will reveal dozens of proven-effective, practical real-world strategies you can put to work immediately to make the attitude cases on your staff straighten up and fly right, including how to:

• Identify the causes of negativity that prevent your employees from reaching their full potential -- and hurt your bottom line



• Muster the self-confidence and fortitude necessary to raise the issue directly and face down a problem employee



• Deliver corrective feedback that will get your employee's attention without turning them off to what you have to say



• Carefully document the entire process to protect yourself and your business from a charge of unfair discipline or wrongful termination,