Title Industry Veteran Joins ResWare
August 17, 2010
Adeptive Software, makers of the title, escrow, settlement and real estate software ResWare, announced the addition of title industry expert Kathy Kling as director of Customer Support.
Adeptive Software, makers of the title, escrow, settlement and real estate software ResWare, today announced the addition of title industry expert Kathy Kling as director of Customer Support.
Kling will utilize her depth of experience in the title industry to play a vital role in helping ResWare customers enable efficient paperless process flow and tracking by utilizing the product’s powerful Action Items feature. In addition to working directly with customers, she will relay feedback and recommend product enhancements to the ResWare product engineering team.
“In my experience, the title industry is fast-paced and issues often require immediate attention from a knowledgeable person,” said Kling. “I look forward to expanding upon the company’s history of strong customer service to ensure that our users continue to be well trained and well supported.”
Kling has more than 20 years of experience in the title industry. She has held a variety of positions, including trainer, escrow advisor, and senior escrow officer at well-known companies, including Fidelity National Title, First American Heritage Title Company and Land Title Guarantee Company. She is actively involved in the industry and the ongoing education of its members and is currently the vice president and education chair of the Colorado Association of Certified Closers. She is also a member of the American Escrow Association and active with the Land Title Association of Colorado.
“Kathy knows how the title industry is run from virtually every aspect,” said Bryan Buus, Adeptive’s president. “She will be a vital resource for both our customers and our product engineers. We know people have turned to ResWare in part because of our commitment to having the best support in the industry, and bringing in Kathy was a natural way to continue to provide excellent service as we grow.”