Workplace managers often tend to avoid the issue of underperformance rather than face it. The result of this inactivity can be a major decline in key areas such as customer service, employee motivation, productivity, teamwork, management credibility and more. Management expert Amy Henderson reveals a practical step-by-step approach to dealing directly -- and effectively -- with underperformers in your workplace. The telephone seminar is entitled "Straight Talk for Underperformers in Your Workplace" and takes place on Wednesday, January 14 from 12:00pm – 1:30pm Eastern Time.

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