SoftPro Introduces Web-based Service Portal
January 7, 2010
Lender Processing Services Inc. (LPS), a provider of integrated technology and services to the mortgage and real estate industries, has announced that its SoftPro division has introduced SoftPro 360, a Web-based service portal that streamlines the ordering of closing, title and escrow services for a faster, easier and more affordable process than traditional ordering.
SoftPro 360 seamlessly connects customers with a wide range of title and closing vendors to generate and transmit orders for whatever services are needed. SoftPro 360 transfers the appropriate information digitally from the customer's file to the vendor selected, returns the order online for customer review after the vendor's work is completed, and then places the approved order back into the customer's file.
"SoftPro 360 eliminates the need for paper order forms, dual entry, faxes, e-mails and phone calls – and significantly reduces the potential for errors associated with manual ordering of products and services," said Joyce Weiland, SoftPro's chief operating officer.
With a customer base of more than 50,000 users, SoftPro can often leverage preferred pricing to help many customers reduce costs for many closing and title products and services. "In addition to bringing greater efficiency to the closing and title process, we are also able to facilitate lower costs for our SoftPro customers at no additional charge," Weiland explained. "Participating vendors not only see the opportunity to expand their customer base, but also to reduce the cost of doing business with those customers."