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Next Title Topics Webinar

Consumer Care: How to Enhance the Customer Experience
2 p.m. ET, Wednesday, July 24


Presenter: Terrie Miller of H.B. Wilkinson Title Company and Alison Gareffa of Old Republic National Title Insurance Company

A process for receiving and addressing consumer complaints is important to ensure that any instances of poor service or non-compliance do not go undiscovered. The speakers will address ways a title company can improve consumer care, share results of processes aimed at improving the consumer experience, provide sample forms and discuss how to train employees.

Click here to register. After registering, you will receive a confirmation email containing information about joining the webinar. It's recommended you perform a system check before logging on. You may need to download software in order to access the webinar.
There are several ways to join an ALTA Title Topics webinar depending on how you are connecting to the session. Click here for information.

Last Title Topics Webinar

Understanding the Pitfalls of Title Agent Professional Liability

Presenters
: J.C. Mazzola and Matthew Baron, both of the law firm Wilson Elser


June 13,2013

Download this Title Topic

Title Topics Webinar Archive: 2013 | 2012



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American Land Title Association
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P. 202.296.3671 F. 202.223.5843
www.alta.org
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