Consumer Complaint Management: Making Your Business Better

September 18, 2014

Once a good business practice, responding to and documenting customer issues has become an important compliance metric. Learn how an effective complaint management system can help a company identify ways to improve processes, customer service and overall efficiency.

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North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve their individual business goals for more than 50 years. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent agents.