Techmate Technologies, Inc
ALTA ID: 1232726
Techmate Technologies, Inc
1662 Old Country Rd Unit 380
Plainview, NY 11803-7015
Contact: David Brock
Web: www.techmate.com
Company Description
Techmate is a leading provider of on-demand, on-site IT support designed to enhance the capabilities of corporate IT teams, especially in distributed and satellite office environments.
Through our proprietary SaaS-enabled platform, we can quickly deploy one or more of our 5,000+ highly vetted, Techmate managed, IT professionals across the U.S., Canada, the United Kingdom and Europe. Each engagement is supervised by our in-house Team of Regional IT Leaders ensuring timely, cost-effective, and high-quality technical assistance and successful outcomes for our clients.
By seamlessly integrating into existing IT operations, Techmate helps organizations reduce overhead, improve response times, and maintain a unified, efficient IT infrastructure across multiple locations while ensuring the highest levels of network performance, end-user productivity and overall support satisfaction.
Some of our support services include:
- Overflow help desk and desktop support
- A/V and multimedia setup and troubleshooting
- Onsite employee onboarding and offboarding processes
- Hardware support including swap-outs, refreshes/upgrades, and repairs
- Managing office relocations, infrastructure updates, and system upgrades
- Project-Based Work including desktop reimaging and infrastructure refreshes
- Desktop support including troubleshooting, software installation, and maintenance
- Regular on-site visits to keep IT systems and users up-to-date and running smoothly