Skylark Digital

ALTA ID: 1237045
Skylark Digital
53 Knightsbridge Rd
Piscataway, NJ 08854-3951

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Contact: Charming Shah
Email: [email protected]
Web: skylarkdigital.ai


Company Description

Skylark is a mid-market BPO firm headquartered in the US, with a robust team of 1100 skilled professionals across three delivery centers in India and Manila. For the past twenty years, Skylark has thrived by adhering to its two fundamental principles: audacity and tenacity. These values have driven the company's evolution through various phases of the outsourcing blueprint-  labor arbitrage to economies of scale, technology arbitrage, and AI-powered managed services operations. This commitment to innovation and excellence is reflected in these strategic shifts. As an AI-Managed Service Provider, Skylark has adeptly navigated the dynamic economic landscape and industry trends with its willingness to pivot and adapt, reinforcing its services and securing its position as a market leader. Marked by significant strategic shifts, Skylark's journey underscores its dedication to innovation and operational excellence. The company has evolved from its initial labor arbitrage model to achieve economies of scale, embrace technology arbitrage, and lead with AI-driven managed services. Its cutting-edge AI solutions revolutionize operational efficiency and effectiveness, allowing Skylark to deliver unmatched service quality. Skylark is establishing itself as a thought leader in the field by harnessing advanced AI technology and broadening its capabilities.

Skylark has provided title search services to title agencies for over 20 years. Skylark has achieved remarkable success in maintaining high accuracy and quality in its reports, which has helped reduce costs by up to 50% in some cases. With experience in millions of title-related transactions, from order intake to title/property search, commitment data entry, examination, curative scheduling, closing support, document preparation, and other searches, they have successfully engaged top talent from offshore locations to minimize costs and improve turnaround times. The best part is their per-file charge model, which transforms fixed on-site expenses related to the title process into variable costs or outcome-based pricing. Their existing clients are pleased with their ability to meet tight deadlines, mainly when workloads are variable.

Title agencies opt for these services because they allow them to delegate routine, time-consuming tasks to reliable external providers, enabling them to concentrate more on core activities like customer service and business development. Another significant advantage is the flexibility of their services. Whether it's peak season or a transaction surge, their per-file charging model allows title agencies to scale operations up or down without overburdening internal resources. They consistently meet all operational and business service levels, regardless of demand, enabling title agencies to manage any cyclical challenges effectively.



Categories

Business Ownership
  • Minority Owned Business
Data Privacy & Security Compliance
  • California Consumer Privacy Act (CCPA)
  • General Data Privacy
  • General Data Protection Regulation (GDPR)
  • General Data Security
  • Gramm-Leach-Bliley-Act (GLBA)
  • NAIC Cyber Security
Information Security & Technology
  • AI
  • OCR
  • Workflow Management
Operation Excellence
  • HR - Background Checks
  • Underwriter Support Services
Title Production Services
  • Automation
  • Closing / Settlement / Escrow Software
  • Homeowners & Condo Association Verification
  • Land Surveying
  • Property Tax Certification
  • Real Estate Document Preparation Solutions
  • Search Services
  • Title Policy Preparation
  • Title Production



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