CertifID Unveils Real-time Payoff Ordering for Mortgage Payoff Requests

September 9, 2025

CertifID unveiled a new payoff ordering, a one-click solution for securely obtaining a mortgage payoff in connection with real estate transactions. 

CertifID said its automated payoff ordering solution increases security and reduces a major friction among title and mortgage professionals — ordering payoff statements in a timely and efficient manner. The solution provides complete visibility into all payoff activity through a centralized real-time dashboard, ensuring accurate tracking and easy access to every detail before closing and settlement.

“CertifID’s payoff ordering solution closes the gap in the mortgage payoff process where delays and risks often occur,” says Tyler Adams, co-founder and CEO of CertifID. “With this addition, we can deliver fast, secure mortgage payoff requests with just one click, eliminating manual steps, cutting costs, and ensuring that existing mortgages are fully settled following disbursement.” 

The rollout is part of CertifID’s larger ongoing mission to eliminate fraud and streamline manual, fragmented processes throughout the closing. With most payoff orders completed in hours, the solution cuts lender delays and returns critical time to closing teams.

“Payoff ordering has significantly improved our workflow,” said Whit Wood of Campbell & Brannon, an Acrisure partner. “It streamlines processes, centralizes information in a single dashboard, and reduces the need for time-consuming phone calls, allowing our team to focus on higher-value tasks.”


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