RamQuest Opens New Business Segment

February 8, 2011

RamQuest Inc. launched a new business segment, The Center for Business Excellence, which will be responsible for defining and demonstrating industry best practice standards and modeling methodologies for more progressive customer and prospect engagements.

This new business segment will be managed by industry veteran Cathy Vass. In the new role of director of the Center for Business Excellence, Vass will lead RamQuest’s efforts to construct best practice standards as the company continues to drive forward in the market, partnering with customers to help them do business more effectively and efficiently. Vass, whose strengths are in production, operations and management, brings five years of RamQuest experience combined with 15 years of title industry experience to this position.

“In her tenure at RamQuest, Cathy has been instrumental in many facets of our business and has made invaluable contributions to our company’s success. Cathy’s role in this new business segment is reflective of her commitment to our company and our customers,” said Mark McElroy, RamQuest President and CEO. “The demographics of this industry are changing – and the expectation of the new demographic is for a more electronic and seamless process for closing. Under Cathy’s management, The Center for Business Excellence will develop standards that will complement RamQuest’s current efforts to enable customers by ensuring that they fully understand how to leverage new and existing technologies to grow market share and increase profitability.”


Contact ALTA at 202-296-3671 or communications@alta.org.

SoftPro, based in Raleigh, NC, offers a mature suite of products, designed specifically for the closing and title industry. Our mission is to serve our client base, with best-in-class products and services. Our products are modular so we don't force you to buy anything you don't need. You can always add on as your business grows. Unlike other software companies, we view the sale as the beginning of the relationship rather than the end. North American Title Insurance Company (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve their individual business goals for more than 50 years. Today, the company conducts real estate settlement services in 39 states and the District of Columbia through a network of experienced, independent agents.