CertifID, Stewart Report Significant Reduction in Wire Fraud Risk Over Past Two Years

November 22, 2022

CertifID Inc. and Stewart Information Services Corp. reported a significant reduction in wire fraud risk for the title company, consumers and lenders as a result of their partnership. This is in the face of the 64% year-on-year rise in overall cybercrime losses most recently available from the FBI Internet Crime Complaint Center (IC3).

In 2020, the companies entered into a partnership agreement to enable Stewart direct offices and independent agencies in Stewart’s Trusted Provider network the ability to securely collect and send wire instructions to customers. Since then, the partnership has continued to grow successfully in scale and scope.

Many of Stewart’s direct operations and independent agency partners have moved to CertifID software as their primary solution for wire fraud protection. CertifID is now available nationally through Stewart‘s direct operations across 35 states.

“Wire fraud is one of the largest and underpriced risks to our industry, and that’s why Stewart has been making significant investments into the right technologies, including companies like CertifID,” said Fred Eppinger, CEO of Stewart. “The partnership has provided winning solutions for consumers through both our direct operations and our agency services, who take advantage of the CertifID protections.”

CertifID launched PayoffProtect earlier this year to address a key pain point for its core customers. Mortgage payoffs comprised 45% of all wire fraud incidents reported to the CertifID fraud recovery services team, the single largest use case over the past two years.

“The recent addition of PayoffProtect to our CertifID software agreement reduces this major source of risk for our operations,” said Bob Taylor, vice president of escrow accounting at Stewart. “Since we began using CertifID two years ago, I have seen a substantial drop in the number of wire fraud attempts reported.”

CertifID also provides fraud recovery services to any consumer or business who becomes a victim of wire fraud. The team provides a single point of contact for customers to help them navigate across multiple parties including banks and law enforcement who need to work together during a fraud recovery process. Trained by the U.S. Secret Service, the CertifID team recovered over $50M in funds from cybercriminals over the past two years.

“By necessity title agencies must become cybersecurity companies now. We just don’t all realize it yet,” said Tom Cronkright, a large title agency owner and Executive Chairman and Co-Founder of CertifID. “The core mission of a title agency has always been to protect the home buyer and seller. Now that protection includes zealously safeguarding their funds given the exponential rise of cybercrime syndicates targeting our industry. Fundamentally the core economics of our business have shifted due to the risk caused by wire fraud.”


Contact ALTA at 202-296-3671 or communications@alta.org.