
Educational Resources
The Best Practices Educational Resources provide additional information about the ALTA Best Practices to give you a better understanding of how you can adopt policies and procedures that will meet the Best Practices standards.
General
- Title and Settlement Company Best Practices Framework V 3.0 (07-08-2020)
- Webinar: Next Steps in Best Practices and What It Means to Your Company
- Assessment Guide & FAQ Resource
Best Practice Pillar #1: Licensing
- National Association of Insurance Commissioners Map
- Title Insurance Regulatory Survey
- Policy Forms Licensing
Best Practice Pillar #2: Escrow Trust Accounting
- PDF of Webinar Presentation [M]
- Webinar on How to Document Your Escrow Trust Account Policies
- Tips on Documenting Your Escrow Trust Account Policies [M]
- Escrow Accounting Procedures Course
Best Practice Pillar #3: Protecting NPI
- Business Continuity & Disaster Recovery
- PDF of Webinar Presentation [M]
- Webinar on Implementing a Plan to Protect Non-public Personal Information [M]
- Federal Trade Commission (FTC) Data Security Best Practices
- FTC Guidance for Mobile Apps on Privacy and Truth-in-Advertising Laws
- FTC Guidance on Privacy and Security
- FTC: Avoid ID Theft
Best Practice Pillar #4: Settlement Processes
- PDF of Webinar Presentation [M]
- Webinar on Recording and Pricing Policies [M]
Best Practice Pillar #5: Policy Production
- Webinar on Policy Production, Delivery, Reporting and Remittance Standards [M]
- PDF of Webinar Presentation [M]
Best Practice Pillar #6: Insurance Coverage
- PDF of Webinar Presentation [M]
- Webinar on Understanding the Pitfalls of Title Agent Professional Liability [M]
Best Practice Pillar #7: Consumer Complaints
- PDF of Webinar Presentation [M]
- Webinar on Developing a Process to Resolve Consumer Complaints [M]
- Better Business Bureau Code of Business Practices
- State Complaint Log Requirements [M]