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Stay Ahead of the Customer Curve
The real estate market is changing at a pace unlike anytime before. Title companies remain at the center of the real estate transaction. More than ever, sitting in this seat makes it important for companies to think strategically about how to deliver the right experience for their customers. The easiest starting point for this is to think about the transaction through your customers' eyes. This webinar will help you get inside the heads of your main customer types, lenders, real estate agents and homeowners. Come ready to hear what drives their decision making and the things you can do to elevate their experience at the closing.
Presenter(s):
Nate Baker | Founder and CEO | Qualia
Ben Rubenstein | Founder and CEO | Opcity/Realtor.com
Are the Robots Coming for Your Job?
The emergence of artificial intelligence, machine learning, automation and other technologies may seem daunting, but the solutions offer opportunities to help title and settlement companies meet evolving customer needs. During this webinar, you’ll learn that no, the robots are not going to take your job. What you’ll learn is how certain innovations are being used in the industry and how it can unlock valuable employee time to work on revenue-generating business. You’ll walk away with knowledge on what it takes to successfully implement and adopt technology that can simplify tasks, improve quality and reduce cost.
Presenter(s):
- David Floyd | Chief Data Officer | NextAce
- Marvin Stone | Senior Vice President, Industry Relations | Stewart Title Guaranty Co.
Compliance Webinar: Don't Go Up In Smoke
The interplay between the growing number of states legalizing cannabis and its continued criminalization at the federal level, is creating stress on title and escrow companies across the nation. The title and escrow industry must carefully navigate the waters between meeting the growing demand caused by cannabis earnings coming into play in real estate transactions, and the increased costs and risks associated with complying with federal regulations implemented to try and reconcile the polarized federal and state cannabis positions. Purchase this webinar recording as Dennis R. Baranowski of Geraci Law Firm will help you learn how the conflicting treatment between federal and state law makes the closing of these transactions more complex and prone to pitfalls. This webinar will help you:
- Understand the federal and state laws applicable to marijuana transactions
- Understand the guidance issued by the U.S. Department of Justice
- Identify risks in handling cash associated with cannabis
- Explore potential Schedule B exceptions and underwriting requirements
- Recognize red flags and risks for title and settlement companies if they knowingly serve marijuana-related businesses
The webinar will be delivered via email within 24 hours of purchase.
Making Sense of Blockchain
Interest in how blockchain can improve the real estate transaction and recording of land records continues to grow with companies experimenting with proof of concepts and trials. However, questions persist about the true benefits and opportunities, and how broad adoption will be. During this webinar, a blockchain thought leader will provide a framework to confidently understand and measure blockchain projects in the title industry. You’ll learn the questions to ask and walk away with a scorecard to track results.
Presenter(s):
Tony Franco | CEO/Founder | SafeChain
Compliance Webinar: Money Laundering
The Bank Secrecy Act requires financial institutions to assist U.S. government agencies in detecting and preventing money laundering. In addition, increasingly stringent anti-money laundering (AML) and counter-terrorist financing obligations present new risks for companies handling mortgage and real estate transactions. Purchase this webinar recording and learn how to identify the various types of money laundering and how to spot the red flags in a transaction.
The webinar will be delivered via email within 24 hours of purchase.
Make Your Marketing Soar With Digital Advertising
The internet has changed the way that people shop for everything—including real estate. Digital marketing is the best way to engage customers in the electronic age. While terms such as “costs-per-lead” to “ad servers” may be overwhelming, getting into this space is vital for companies wanting to stay relevant. This webinar recording discusses why title companies should consider digital advertising, what opportunities exist for the average title agency and how you can get started with a nominal budget. We’ll also provide a walk-through on how to place a digital ad and show you how to create your own images.
This webinar covers:
- The opportunities that exist with digital ad
- The top benefits to go digital with your ad
- How to get started and place a digital ad
- How to create your own digital ad
- Review the resources available to ALTA members
Presenter(s):
- Lisa Steele | Executive Vice President | Mother Lode Holding
- Wayne Stanley | Owner | Bowe Digital
- Eliot Dill | Co-founder | TitleTap
The Changing Face of Fraud
Cyberfraud continues to explode in the title industry—and it’s evolving to become more and more effective. During this webinar, industry experts and regulators will map out an overview of cyberfraud trends, revealing the latest official statistics as well as forecasting fraud’s impact on the title and mortgage industry this year. They’ll also describe and analyze a number of seller-side and buyer-side fraud attacks, review the inner workings of phishing and social engineering techniques often used to launch a fraud and discuss the best practices that could effectively reduce your risk profile.
Key takeaways include:
- understanding of the timing and sophistication of cyberfraud
- list of best practices to keep your organization and your clients safe
- fraud recovery road map should a wire fraud take place
Presenter(s):
- Tom Cronkright II | CEO/Co-owner | Sun Title Agency
- Dama Brown | Enforcing Consumer Protection Laws | Federal Trade Commission
- Ken Robb | Cybersecurity and Risk Consultant | Citadel Cyber Solutions
Compliance Webinar: Digital and Remote Online Closings
Companies are implementing new technology—such as remote online notarization—to deliver efficiencies and make closings more transparent. These advances have the potential to improve the customer experience and understanding at the closing table. Purchase this webinar recording and learn about e-closing types and terms, rules governing electronic signatures, the current state of remote online notarization laws, how to implement a digital work-flow process and questions to ask your underwriters, lenders and vendors.
The webinar will be delivered via email within 24 hours of purchase.
How Values Can Drive Profits
When done right, strong core values can increase productivity, help guide decision making and boost employee morale. While it may be tempting to steal some core values from companies who are nailing it, they must be authentic to your culture and business. Register for ALTA’s next free Title Topics webinar to learn:
- Why core values matter
- How core values can amplify company performance
- Why ALTA created the Our Values initiative
- How to develop core values authentic to your company
- How to live your core values so they don’t collect dust
Presenter(s):
- Steven G. Day | National Agency President | Fidelity National Title Group
- Cynthia Blair | Founding Member | Blair Cato Pickren Casterline LLC
- Robert Grubb | President and CEO | Alliant National Title Insurance Co.
- Eric Schneider | Managing Attorney | Lakeside Title Co.
Commercial vs. Residential Transactions: The Complexities and Needed Due Diligence
Handling commercial deals can be lucrative, but they also require substantially more due diligence and carry additional risk. Register for ALTA's next free webinar to learn the differences between commercial and residential transactions, as well as the hurdles you must overcome when handling the more complex commercial orders.
The webinar addresses:
- Complexities of commercial deals and the needed due diligence
- Types of entities typically involved in the deal
- Format and structure of title policies
- Steps that can be taken to provide coverage to the customer while limiting the risk to a reasonable level
- Special considerations when reviewing the zoning, survey, plans and specs for the Land Under Development Endorsements
Presenter(s):
- David Herrin | National Marketing Director | National Due Diligence Services
Building the Right Foundation for Your Team
According to Gallup, 87% of employees are not engaged at work. However, studies show companies with a highly engaged workforce outperform their peers by 1.5 times. How do we move our teams from not engaged to highly engaged? During this presentation, learn how an industry leader is actively building his team and changing his company’s culture to enhance engagement, empower employees for success and bring positive energy to title insurance. Learn tips about how to energize your teams for-long term success and how to get employees to buy into your vision or mission.
Presenter(s):
Jim Czapiga | President and CEO | CATIC
Compliance Webinar: Tax Reform
Whether you are a sole practitioner, small business owner or large corporation, tax reform legislation likely will change your tax liability and impact business planning for years to come. Purchase this webinar recording as experts from Steptoe & Johnson's tax group detail how the changes affect your business. The webinar will be delivered via email within 24 hours of purchase. Cost: Member: $100; Non-Member: $250
The webinar will be delivered via email within 24 hours of purchase.